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Welcome to the Marketing, Communications & Provider Business Development Request Portal

Our Marketing, Communications and Provider Business Development team supports health system growth, patient volume, referring provider outreach and brand reputation.

Select the form that best matches your request. Submissions are reviewed based on scope, timing, strategic alignment and available resources before the next steps are confirmed.

Our team will follow up within two business days. Most approved requests require at least 10 business days of lead time to complete depending on complexity and requirements.

For technical issues, contact marketingops@med.usc.edu

General Requests & Minor
Website Updates


When to use: Use this form for simple updates, fixes or support requests that do not require a larger marketing plan.

Examples include:

  • General marketing support requests
  • Minor edits to existing collateral
  • Reprints of existing materials
  • Website corrections, minor content updates or broken links
Submit request icon.

New Provider Onboarding, Online Event Posting & More


When to use: Use this form for posting events online or common, repeatable requests that follow a standard process.

Examples include:

  • Awards, recognition or other standard promotional updates
  • Provider marketing support, such as headshots, online profiles, bios, etc., provider departures, terminations or online profile removals
  • Posting of calendar events online (e.g. health classes, health fairs or community events)

Patient Volume & Financial Growth Support


When to use: Use this form for growth-focused requests that may require marketing campaign support, Provider Business Development & support or coordination across multiple teams.

This form is best for requests tied to increasing patient volume, referral growth, service line growth, market expansion or other financial growth priorities. 

Note: Growth support efforts are subject to approval based on strategic impact, budgets, and resources available.

Examples include:

  • Expanding into a new geographic market
  • Promoting a clinical program, service line, provider group or location
  • Increasing patient volume for a priority specialty or service
  • Launching an integrated marketing campaign
  • Supporting referral growth from physicians or community partners
  • Supporting initiatives tied to revenue, margin or strategic growth goals

Looking for Something Else?

  • Brand Central
    Logos, brand guidelines, presentation templates, email signatures, branded virtual backgrounds, and other brand resources.
  • For marketing requests related to Keck School of Medicine programs, departments or initiatives. 
  • Internal Communications 
    For messages intended for internal audiences, including faculty, staff and employees.  
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    For additional information provided by the ÌÇÐÄ´«Ã½ Human Resources.

  • For technical support services to the Keck enterprise.